Call centre technology solutions

We have ample experience in both in-bound out-bound call centre services to fit into the diverse needs of our clients.

Equipped with a well qualified and richly experienced staff in both in-bound and out-bound processes, we have the expertise to smartly handle all kinds of processes related to your business including, tele-marketing, tele-sales, tele-servicing, lead generation, telephonic surveys, customer feedbacks & suggestions, appointment setting, e-mail response handling, Fax-marketing, voice broadcasts, technical help-desk services and bulk e-mail campaigns.

Apart from this, our call centre services can also help you in tracking everyday collections of sales, orders and their status reports, reports of transactions of goods as well as finances etc.

ADSone uses a variety of technologies to maximise performance levels and improve customer interactions at a financial advantage.

Are you looking for an e-commerce solution that finds the balance between a great design, yet is also easily updatable and maintained?

Look no further than ADSone’s e-commerce website design’s.
Take your business to the next level with our ecommerce web design. ADSone specialises in this area can help your business to grow via our ecommerce web design.
ADSone can create an e-commerce package to suit your business’ professional needs.
Unlike many e-commerce designs, ADSone will create a website that is search engine friendly increasing the number of visitors and sales that generate as a result being easily found in the search engine results pages.

An ecommerce website design solution will be like having another member added to your team. You will be able to provide your customers with detailed product information with easy steps to purchase and pay online.
For you and your team, whenever an order has been placed you get notified immediately through email. This will then ensure that you are able to service your customers as promptly as possible to keep them coming back.

All our e-commerce websites come with our self updatable console (CMS).  This means that you can update the prices of your items without the need to continually pay for a web developer to make these changes for you. There are also advanced options where you can specify items to be out of stock, and variants of products.
Think of all the time you will save when you decide to have sales and promotions.You will have complete control of your website making it a cost effective and easy to maintain.

Our ecommerce web designs are integrated with secure payment systems, thus ensuring transactions are always handled with the upmost with the care. This will ensure that your clients will feel confident in purchasing your products online. With internet security a large barrier holding many potential clients from purchasing online you can be sure ADSone e-commerce website design will alleviate these concerns.

If you are considering an e-commerce solution with easy website maintenance then
call us on (03) 8379 8200 or contact us to find out more.

ADS digital asset management

ADS DAM Is a digital asset management system, designed for businesses to establish a central library to store, display, search and share digital media.

Organise, collaborate and share your resources amongst your employees. Use these tools to help you work more effectively.

ADS DAM allows user management options to define who can access which assets increasing the security of sensitive assets.

Depending on your privilege access level, ADS DAM allows you to upload and download:

• photos
• documents
• video
• audio
• compressed files

It’s the easy, effective, and affordable way to keep your audience coming back!

ADS1 will design attractive, professional-looking email communications, personalise them and implement your email in bulk reaching your customers within seconds.

Email marketing helps you keep customers by staying in regular touch with them and building strong customer relationships. It is the natural extension of a web related business and is an efficient way of directing your customers to your websites.

Get immediate response and action

It’s quick to send emails, and it’s quick to see results. ADSone will report back to see who opened the emails, who clicked on which links allowing you to understand what people are interested in reading about and who forwarded them to friends. Your loyal customers can easily forward these communications effectively increasing your audience and brand awareness.

In this technological driven world, using direct mail sends a message to the consumer that they are important and that you value them enough to send a carefully crafted message to them. Research has shown that addressed mail is still the preferred method for receiving marketing and promotional communications.

The physical presence of mail in itself offers an array of creative options, from different shaped or dimensional mail. In addition, direct mail provides the opportunity to include in-depth information for your audience, which they can take in at their convenience.

* Graphic design
* Personalisation of variable data
* Digital printing
* Supply and printing of the envelopes of your choice
* Addressing, labelling, inserting
* Packing and fulfillment
* Barcoding addresses
* Mailing of promotional material

We believe it is vital for your business success that you have a supply chain partner who works with you and understands your business requirements intimately. At ADSone this is how we can best deliver the required services to you.



At ADSone we have the jump on technology and our competitors

If one word can sum up our commitment to pushing the boundaries of technology and infrastructure it is ‘innovation’. You’ll enjoy tangible, bottom line benefits as a result.

At  ADS we invest heavily in technology and continually look for ways to improve our services.

ADS’s online tools and integrated systems seamlessly link you with the worlds of print and business, reducing your capital expenditure while optimising communication efficiencies and helping accomplish your goals.

When you become an ADS customer the IT tools at your fingertips will include online digital asset management and workflow, distribution management, print management, and dynamic publishing, inventory control and reporting. All this is accessed via our online portal ADSConnect.

ADSConnect is a sophisticated web-based business and supply chain management tool that allows you to interact with  ADS online. ADSConnect delivers an extensive suite of intuitive features including:

• Advance Graphic Interface
• Order Entry
• Approval Routing
• Tracking and Payment
• Workflow Messaging
• Web 2 Print Ordering System
• DAM (Digital Assets Management)
• DRP (Distribution Resource Plan)
• Live Inventory Management and Control
• Standard and Extended Reports suite

Our focus on providing high quality, efficient technical solutions means you will always be first to access the latest tools to better manage and control your supply chain.

Our aim always is to make our customers’ lives easier and more productive.

ADSone – Strategic partner in the e-commerce supply chain

Supply Chain Management

The growth opportunities for companies competing in a rapidly changing Australian marketplace are tremendous. So are the challenges. Companies need to source materials worldwide. Customise products for markets and individual consumers. Create demand-driven models. And efficiently handle all the logistics from sourcing to final delivery. ADSone global supply chain capabilities help our customers drive out costs, increase efficiencies and eliminate waste.

ADSone has a long history in regional and global supply chain management and provides a wide range of outsourcing capabilities to some of the world’s largest companies.

Services range from:

• Product Configuration and Sourcing
• Advance Inventory Management (DRP)
• Fulfilment and Distribution
• Import and Export
• Customised Kitting
• Storage Warehousing

We offer flexible business models aimed at reducing inventory and obsolescence, improving the cash-to-cash cycle, increasing supply chain visibility and better satisfying the needs of your end customers. All with one objective in mind: Giving our customers a higher return on their investment.

Important Advantages

• Reduced Time to Market - Our Advance DRP (Distribution Resource Plan) helps customers speed “demand-configured” products to market, eliminating excess finished goods inventory and reducing customer wait times.
• Timely Response to Shifting Demand - We help customers keep their products and components in their most basic state until they are needed, closely track fluctuating market demand and adjust or tailor their product for greatest effectiveness.
• Reduced Operating Costs - Our demand-driven processes and systems help customers save on raw materials, inventory, logistics and operations.
• Improved Visibility- We offer unique state-of-the-art systems to enable you to track your orders live at any giving moment .

ADSone is ready to help you improve your profits, Are you ready?
For more information, use our contact us.

ADSone- Australia’s leading Digital Printing and Fulfillment provider

Knowledge That Delivers

ADSone Response Marketing Services helps clients break away from everyday direct mail to produce results beyond the expected.
From strategy to data management, from creative development to production flexibility, we deliver direct marketing communications with one goal in mind:

Return on YOUR marketing dollar

ADSone Response Marketing Services has been helping companies acquire and keep loyal and active customers with highly customised, data-driven direct mail communications. With our comprehensive and scalable capabilities, we combine direct marketing strategy and agile personal service with a highly competitive cost structure to deliver outstanding financial results for your direct marketing initiatives.

• Direct Marketing
• Strategy
• Data
• Creative
• Production
• Integration

Our commitment to leadership in direct marketing strategy, production flexibility, security, quality, data management, creative development, and responsiveness assures you of our commitment to your brand equity, customer acquisition and loyalty and profitability.