ADSone – Seamless Customer Service Interface

ADSone aims for full integration with client business systems, processes and customer service standards, presenting a seamless interface to the end consumer, from point of order to prompt delivery.

Be it business-to-business service to your internal clients, dealer network or retail outlets, or direct service to the end-consumer of your products and services, ADSone will streamline the order-to-delivery process at every step.

Our customer service teams bring energy and enthusiasm to every single customer encounter. Our goal is to make exemplary service happen time and again. It’s our commitment to finding ways to delight you.

Our service commitment is backed by industry-leading best practice. That means you don’t have to worry about pressing issues like quality control and same-day dispatch. You can happily leave those to us. It means you’ll have time and money-saving tools at your constant disposal – we guarantee your order a smoother transition and conclusion; we guarantee that all your needs will be met along the way.

When enterprise meets efficiency, when assuring a professional job becomes a personal responsibility, you have ADSone customer service. Never settle for less.

 

Call centre technology solutions

We have ample experience in both in-bound and out-bound call centre services to fit into the diverse needs of our clients.

Equipped with a well qualified and richly experienced staff in both in-bound and out-bound processes, we have the expertise to smartly handle all kinds of processes related to your business including, tele-marketing, tele-sales, tele-servicing, lead generation, telephonic surveys, customer feedback & suggestions, appointment setting, e-mail response handling, fax-marketing, voice broadcasts, technical help-desk services and bulk e-mail campaigns.

Apart from this, our call centre services can also help you in tracking everyday collections of sales, orders and their status reports, reports of transactions of goods as well as finances etc.

ADSone uses a variety of technologies to maximise performance levels and improve customer interactions at a financial advantage.